FAQ

Last Updated: 14 Julu 2024

1. Introduction

Welcome to curtainzest.com (“we,” “our,” “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website curtain.com, purchase our products, or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

• Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as online chat and message boards.

Payment Data

• Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site.

Derivative Data

• Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

Mobile Device Data

• Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.

Data From Contests, Giveaways, and Surveys

• Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Create and manage your account.
• Process your transactions and deliver your orders.
• Provide customer service and support.
• Send you confirmations and updates.
• Facilitate online purchasing and payment processing.
• Improve our website and user experience.
• Send you newsletters, special offers, and promotional materials.
• Request feedback and contact you about your use of the site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

• If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

• We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

• We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Marketing Communications

• With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Third-Party Advertisers

• We may use third-party advertising companies to serve ads when you visit the site. These companies may use information about your visits to the site and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.

Affiliates

• We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners

• We may share your information with our business partners to offer you certain products, services, or promotions.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at maggiehan1688@gmail.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe incomplete.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, we will securely delete or anonymize your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make changes, we will update the “Last Updated” date at the top of the Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to make a complaint or exercise any of your rights, please contact us at:

CurtainZest Online

Add: No2, 26 Rutland Rd, Box Hill VIC 3128 Australia

Email: maggiehan1688@gmail.com